Receptionist

Duties

  • Answer phones by the third ring, transfer calls, take messages, answer voice mails, etc.
  • Greet all patients in a friendly and respectful manner
  • Answer general questions if knowledgeable, or find answer for patients
  • Instruct patients on any forms, signatures, etc., that are needed
  • Arrange for any transfer of records to or from the office
  • Make sure proper insurance information is obtained
  • Handle distressed patients with tact, respect and dignity
  • Maintain work and patient areas in a clean and orderly manner
  • Inventory and/or order any supplies needed for your areas
  • Carry a good disposition and helpful attitude at all times
  • Assist all providers and other staff
  • Assist patients any way necessary
  • Promote the practice
  • Take responsibility for local decision-making
  • Comply with all patient confidentiality policies
  • Communicate with staff any changes in scheduling (urgent care, etc.)
  • Make patient appointments and referrals
  • Prepare electronic charts and update as needed
  • Collect co-pays or any money due
  • Perform re-calls and confirmation calls
  • Prepare daily deposits
  • Enter data into a computer
    • Demographics
    • Insurance
  • Execute clerical work (including but not limited to)
    • Mail delivery
    • Medical records
    • Other correspondence
  • Provide end-of-day reports

Expected Hours

To be determined

Monday – Friday: 8:00 a.m. – 5:00 p.m.

One Wednesday evening (optional): Noon – 7:00 p.m.

One Saturday per month: 8:00 a.m. – Noon

Exact hours may change based on patient needs.

Application Form

Please click here to download the application in PDF format.